Conditions générales de vente

General Terms and Conditions of Sale

  1. Scope
    These General Terms and Conditions of Sale ("Terms") apply to all sales made through the website www.aytbstudio.com By placing an order, you agree to these Terms.

  2. Products
    The products sold on www.aytbstudio.com are described with the highest level of accuracy possible. As each product is handmade and unique, slight variations may occur.

  3. Orders
    To place an order, you must be at least 18 years old.
    Orders are confirmed via email after payment is successfully processed.
    We reserve the right to cancel or refuse any order for legitimate reasons.

  4. Prices & Payment
    Prices are listed in euros and include/exclude applicable taxes (depending on your region).

Payment methods accepted:

  • Credit/debit card (Visa, Mastercard, American Express)

  • Apple Pay

  • Shop Pay

  • PayPal

Customs duties and taxes may apply to international orders and are the responsibility of the customer.

  1. Shipping & Delivery
    We ship to: Suisse, Royaume-Uni, R.A.S. chinoise de Hong Kong, Israël, Japon, Corée du Sud, Malaisie, Norvège, Nouvelle-Zélande, Singapour, États-Unis, Émirats arabes unis, Australie, Canada, France, Autriche, Belgique, Bulgarie, Croatie, Chypre, Tchéquie, Allemagne, Danemark, Estonie, Finlande, Grèce, Hongrie, Irlande, Italie, Lettonie, Lituanie, Luxembourg, Malte, Pays-Bas, Pologne, Portugal, Roumanie, Slovaquie, Slovénie, Espagne, Suède

Shipping times vary depending on location and carrier. Estimated delivery times are provided at checkout.
We are not responsible for delays due to customs or unforeseen circumstances.

  1. Returns & Refunds
    We do not accept returns, exchanges, or cancellations. Each drop is produced in limited quantities, and managing returns is not feasible at our scale.

All sales are final, except if your item arrives damaged or you receive the wrong product. In that case, please contact us immediately at contact@aytbstudio.com, and we will review the issue to make it right.

Sizing information is available on our website to help you choose the correct fit before ordering.

  1. Liability & Warranty
    We are not liable for improper use of our products.
    Products are covered under legal warranties as per applicable consumer protection laws.

  2. Data Protection
    Your personal data is collected and processed in accordance with our Privacy Policy, available at Privacy Policy

  3. Dispute Resolution
    In case of a dispute, please contact us at contact@aytbstudio.com If an agreement cannot be reached, disputes will be settled under the jurisdiction of France Courts.

  4. Contact Information
    For any inquiries regarding these Terms, please contact us at contact@aytbstudio.com